SQWatches ships via FedEx 2-day Insured and Direct Signature required. We require 2 days handling time for every watch to assure that our watches are pre-tested and keeping perfect time before it reaches you. If you pay via Wire Transfer, we will be able to ship your watch overnight should you need that option. However, overnight delivery is only available to our customers who pay us via Wire Transfer.
We require a 15% restocking fee on all watches returned to us. The restocking fee is needed for us to re-polish the watch, and have our mechanics re-service the watch. If the watch comes back in a condition where it is heavily abused, scratched, damaged, we reserve the right to not refund the customer.